FRANCHISE DEVELOPMENT COORDINATOR JOB DESCRIPTION

Company Overview: Scenthound is the nation’s first franchise concept providing monthly hygiene services and wellness care for dogs. Our mission is to ensure every dog receives routine care to maintain their health and happiness. Since franchising in 2019, our innovative approach and proven business model have driven rapid nationwide expansion, with nearly 130 locations currently open and a projection of 200 by the end of 2025.

Job Summary: Reporting to the Senior Leadership Team, the Franchise Development Coordinator plays a pivotal role in supporting our franchise growth strategy. This position focuses on organizing departmental activities, ensuring efficient operations, and maintaining clear communication channels among stakeholders. The ideal candidate is detail-oriented, proactive, and possesses excellent organizational and communication skills. This is an in person position reporting daily to our Corporate headquarters in Jupiter, Florida.

Responsibilities:

Administrative Support:

Manage and update prospect information in the CRM system, ensuring accuracy and accessibility.

Coordinate meetings, events, and travel arrangements for the Franchise Development team and Senior Leadership.

Prepare reports, presentations, and documentation to support franchise development initiatives.

Lead Management:

Assist in the development and execution of lead generation campaigns, including digital ads, events, and public relations efforts.

Conduct initial outreach and qualification calls to prospective franchisees, providing them with necessary information and guiding them through the evaluation process.

Process Coordination:

Ensure candidates are actively engaged throughout the sales process, coordinating validation and operations calls.

Manage financial qualification and background checks of potential franchisees.

Coordinate 'Meet the Pack' events and facilitate the execution of Franchise Agreements.

Communication and Compliance:

Maintain clear and consistent communication with prospects, franchisees, vendors, and internal teams.

Ensure compliance with franchise regulations and guidelines, keeping meticulous records and documentation.

Skills and Qualifications:

1+ year(s) of experience in franchise sales support or administrative roles.

Ability to maintain strict confidentiality.

Proven ability to manage multiple projects simultaneously with attention to detail.

Excellent communication and interpersonal skills, capable of building and maintaining relationships with diverse stakeholders.

Proficiency in CRM systems and Microsoft Office 365 applications.

Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.

Compensation & Benefits:

Annual base salary $55,000 to $65,000

Health Insurance (Medical, Dental, Vision).

Short Term Disability and Life Insurance.

401(k) plan with company match.

Paid time off.

Complimentary membership for your dog.

Energetic and supportive work environment.

Opportunities for professional growth within an expanding business.

Be part of a company making a difference in the lives of dogs and their owners!