Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Hello!
Thank you for stopping by our posting for the Free Goods Specialist position! This role is a routine – oriented, computer – driven role that serves as a backup to our Customer Care team. If you are someone who enjoys data entry, creative problem solving, being a part of a growing and changing team, and also talking to customers, this role could be for you!
As part of the dental industry, PDT offers several promotions throughout the year. Most all of these promotions include “buy gets;” or, buy 5 instruments, get 1 free, fore example. Fulfilling these promotional (also called “Free Goods”) orders involves many steps of accurate data entry, capturing customer information, and following up with customers and/or dealer representatives in order to ensure the customer receives the correct product.
Additionally, as part of this role, the Free Goods Specialist will back up the Customer Care team when the phone lines become busy, one of the team members is out sick or on vacation, and/or when there is a backlog. This involves answering the phone, assisting customers with their inquiries, and leveraging product knowledge to ensure the customers’ needs are met.
The hours for this role are Monday through Friday, from 8 am to 4 pm (4:30 pm if you decide to take a lunch break). Additionally, this position comes with a full benefit package: health, dental, vision, paid time off, paid holidays, 401(k) match, discretionary profit sharing, life insurance, and more! Additionally, if you have a wellness exam done with your provider, PDT will pay for a Direct Primary Care Membership (DPC) 100%, as well as contribute to your health savings account!
If you have any questions, or would like a full job description, feel free to contact our Human Resources department at Human.Resources@pdtdental.com.
Thank you for your time to review this posting, we sincerely appreciate it, and we hope you apply!
Cheers,
The PDT Talent Acquisition Team