We are seeking an outgoing and highly organized In-House Receptionist to be the face of Esteem Medspa. The ideal candidate is a social media-savvy professional with excellent interpersonal skills, a knack for multitasking, and a passion for delivering outstanding customer service. This role is pivotal in ensuring smooth daily operations and creating a positive first impression for our clients. If that sounds like you, please apply! Responsibilities: • Greet clients warmly in person and over the phone, providing a professional and friendly first point of contact. • Manage appointment scheduling, cancellations, and confirmations using our booking system with precision and efficiency. • Maintain an active presence on our social media platforms, engaging with followers, posting updates, and responding to inquiries in a timely and brand-consistent manner. • Keep the reception area clean, organized, and inviting, ensuring a polished and professional atmosphere. • Handle client inquiries, process payments, and assist with retail product sales. • Coordinate with the spa team to ensure seamless communication and workflow throughout the day. • Maintain accurate client records and update information as needed in our database. • Assist with administrative tasks such as managing inventory, ordering supplies, and preparing reports as needed. • Uphold client confidentiality and adhere to all medspa policies and procedures. Qualifications: • Outgoing personality with exceptional communication and customer service skills. • Proven experience or strong proficiency with social media platforms (Tiktok, Instagram, Facebook, etc.), with an eye for creating engaging content. • Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment. • Previous receptionist, administrative, or customer-facing experience is a plus but not required. • Comfortable using scheduling software, email, and basic software tools (training provided). • Professional appearance and demeanor with a passion for the wellness and aesthetics industry. • Ability to work flexible hours, including some evenings and weekends as needed. • Comfortable taking phone calls and staying positive during occasional uncomfortable conversations. • In-person candidates local to Hamilton, OH only. Not a remote position. Compensation: $16 - $18 hourly

• Greet clients warmly in person and over the phone, providing a professional and friendly first point of contact. • Manage appointment scheduling, cancellations, and confirmations using our booking system with precision and efficiency. • Maintain an active presence on our social media platforms, engaging with followers, posting updates, and responding to inquiries in a timely and brand-consistent manner. • Keep the reception area clean, organized, and inviting, ensuring a polished and professional atmosphere. • Handle client inquiries, process payments, and assist with retail product sales. • Coordinate with the spa team to ensure seamless communication and workflow throughout the day. • Maintain accurate client records and update information as needed in our database. • Assist with administrative tasks such as managing inventory, ordering supplies, and preparing reports as needed. • Uphold client confidentiality and adhere to all medspa policies and procedures.