Benefits:

Sick Pay

Discount on Hotel Stay Nationwide

Health Wellness Program

Job Title Front Desk Agent

Job Summary • Manages the day-to-day responsibilities associated with accommodating guests' arrivals, departures and requirements at the main desk of the establishment. General Accountabilities • Greets, registers and assigns rooms to guests. • Issues room keys or cards. • Answers incoming telephone calls. • Schedules, cancels and confirms reservations. • Transmits and/or receives messages. • Keeps records of occupied and vacant rooms and guests' accounts. • Processes payments. • Confers with staff members to assist guests as needed. • Answers inquiries pertaining to hotel services and area attractions. • Handles guest complaints or concerns. • *The company reserves the right to add or change duties at any time.

Job Qualifications • Education: High school diploma or equivalent • Experience: A few months to one year of related experience

Skills • Excellent verbal and written communication • Active listening • Service orientation • Coordination • Social perceptiveness