Are you a hospitality enthusiast with a passion for providing exceptional customer service? Best Western Plus Grant Creek Inn in Missoula, MT, is looking for a Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a warm welcome and a seamless check-in experience. Your friendly demeanor and attention to detail will create a positive impression that sets the tone for a memorable stay. Join us in delivering outstanding service and creating a welcoming atmosphere for travelers visiting beautiful Missoula! You can also gain an extra $1 per hour every shift, if you arrive on time and work your entire scheduled shift! Schedule will be discussed during the interview. Apply today and be a key player in our guests' experience! Responsibilities: Responsibilities: • Registering Guests. • Assigning rooms. • Taking payments. • Accommodating special requests. • Ensuring the Guests have a pleasant stay and smooth check-in/check-out. Tasks: • Maintains an inventory of vacancies, reservations and room assignments. • Possesses a solid knowledge of the property management system. • Make same-day and future guest reservations. Understand and follow cancellation procedures. • Answer multi-line telephone with approved greetings and direct appropriately. • Familiarity with room types, hotel information, possess sales skills to sell accordingly. • Resolves guests’ complaints in prompt and courteous manner. • Ensures customer privacy is protected. • Document incidents and relevant shift information with details and appropriately. • Maintains a high level of professional appearance and demeanor. • Performs other duties as assigned. Qualifications: • Experience in Customer Service or Hospitality Industry • Availability to work nights and weekends • Basic computer skills/computer proficiency • Strong Interpersonal Communication skills • Strong Customer Service/Hospitality skills Compensation: $14 - $15 hourly

• Responsibilities: • Registering Guests. • Assigning rooms. • Taking payments. • Accommodating special requests. • Ensuring the Guests have a pleasant stay and smooth check-in/check-out.Tasks: • Maintains an inventory of vacancies, reservations and room assignments. • Possesses a solid knowledge of the property management system. • Make same-day and future guest reservations. Understand and follow cancellation procedures. • Answer multi-line telephone with approved greetings and direct appropriately. • Familiarity with room types, hotel information, possess sales skills to sell accordingly. • Resolves guests’ complaints in prompt and courteous manner. • Ensures customer privacy is protected. • Document incidents and relevant shift information with details and appropriately. • Maintains a high level of professional appearance and demeanor. • Performs other duties as assigned.