Front Desk Agent

Comfort Inn — Miramar Beach, FL

Front Desk Agent

Destin, FL
Paid
  • Responsibilities

    We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Welcome guests warmly, determine their needs, and manage the registration process. • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. • Provide guests with information about hotel amenities, dining, and travel directions. • Balance cash at the end of each shift and generate reports for the next shift. • Take reservations in person, via email, or over the phone, including group bookings. Qualifications: • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Proven customer service experience with a strong guest-focused mentality • Availability to work flexible schedules, including weekends and holidays. • Experience in hospitality or customer service is preferred but not required. • Physical ability to stand, walk, and lift up to 25 pounds as needed. Compensation: $13 - $15 hourly