We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms • Operate hotel switchboard, take calls and provide information and transfer calls • Welcome guests warmly, determine their needs, and manage the registration process. • Manage guest check-ins and check-outs appropriately • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions Qualifications: • Proven customer service experience with a strong guest-focused mentality • Availability to work flexible schedules, including weekends and holidays. • Experience in hospitality or customer service is preferred but not required. • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: $14.75 - $15 hourly
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