Benefits:

Bonus based on performance

Flexible schedule

Paid time off

Job Summary:

As a Front Desk Associate at D1 Training Coralville, you’ll be the first point of contact for athletes, parents, and members. You’ll create a welcoming, professional, and energetic environment while supporting daily operations, sales, and administrative tasks to help our facility run smoothly and efficiently.

Key Responsibilities:

• Greet and check in members and guests with a friendly, professional demeanor

• Answer phone calls, respond to emails, and handle general inquiries

• Schedule training sessions and manage class check-ins

• Assist with membership sales and provide information on training programs and services

• Maintain cleanliness and organization of the front desk and lobby area

• Process payments and manage point-of-sale transactions

• Support coaches and staff with day-to-day operations and special events

• Track and follow up with leads and prospects

• Monitor and maintain accurate records in CRM systems

Qualifications:

• High school diploma or equivalent (some college preferred)

• Strong communication and interpersonal skills

• Energetic, outgoing, and professional appearance and attitude

• Ability to multitask and stay organized in a fast-paced environment

• Previous customer service or fitness industry experience preferred

• Basic computer skills (CRM, POS, scheduling software, etc.)

• Passion for fitness and helping others achieve their goals

Perks:

• Free D1 membership

• Discounts on apparel and supplements

• Opportunities for growth within the company

• Fun, team-oriented atmosphere with a performance-driven culture