Front Desk Associate

Emerald Animal Hospital LLC

Front Desk Associate

Cleveland, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Employee discounts

    Flexible schedule

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Tuition assistance

    Benefits/Perks

    Flexible Scheduling

    Career Advancement Opportunities

    Competitive Compensation

    Employee Pet Discounts

    Interact with Pets

    Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.

    Responsibilities

    Greet owners as they arrive

    Check-in animal patients for their appointments

    Collect and confirm pet and owner information

    Answer phones

    Schedule, confirm, and cancel appointments

    Process payments

    Other administrative duties, as assigned

    Qualifications

    Excellent customer service skills

    Effective communication with clients and coworkers

    Comfortable working with a variety of animals

    Proficient in Microsoft Office, scheduling software, and other technology