Benefits:

Health insurance

Job Summary At Santa Fe Springs Optometry, we believe in leaving this world a little better than we found it. Our mission is to provide and preserve our patients' sharpest vision so they can focus on what matters most. We are seeking an outgoing and organized individual to be the Front Desk Associate at our optometry clinic. As the Front Desk Associate, you will be the first point of contact for our patients. You will act as the face of our office, which has served the local community for over 40 years. You will greet patients at check in, schedule appointments, pull insurance authorizations, process payments, answer phone calls/emails, communicate status updates for patient orders, and generally ensure that the clinic is a welcoming place.

Responsibilities

Greet patients as they arrive

Check-in patients for their appointments

Collect and confirm patient information

Answer inbound phone calls / returning voicemails

Schedule, confirm, and cancel appointments

Process payments

Other administrative duties, as assigned

Qualifications

Excellent customer service skills

Effective communication with patients and coworkers

Bilingual (Spanish) strongly preferred