Front Desk Associate - Part-Time

stayAPT Suites Rock Hill

Front Desk Associate - Part-Time

Rock Hill, SC
Part Time
Paid
  • Responsibilities

    • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints • Gather financial information and generate occupancy reports for the general manager • Greet each guest as they arrive and follow up after check-in on guest satisfaction Responsibilities: • Ensure that each guest at the hotel in Rock Hill, SC has a memorable and enjoyable experience • Engage with hotel guests both in person and over the phone to assist with any inquiries they may have and effectively address any concerns or complaints • Compile financial data and prepare occupancy reports to be presented to the general manager • Welcome every guest upon arrival and follow up post-check-in to ensure their satisfaction with their stay Qualifications: • To qualify for this Front Desk Associate Part Time position in Rock Hill, SC, US, you need at least 1 year of prior experience in the hospitality industry • Strong bookkeeping skills are required, and proficiency in Microsoft Word and Excel is highly valued • Excellent management, communication, and multitasking abilities are essential for this role • A high school diploma or GED equivalent is a must-have qualification Compensation: $13.50 - $15 hourly

    • Ensure that each guest at the hotel in Rock Hill, SC has a memorable and enjoyable experience • Engage with hotel guests both in person and over the phone to assist with any inquiries they may have and effectively address any concerns or complaints • Compile financial data and prepare occupancy reports to be presented to the general manager • Welcome every guest upon arrival and follow up post-check-in to ensure their satisfaction with their stay