Front Desk Associate

Peak Fitness Solutions

Front Desk Associate

Atlanta, GA
Part Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Opportunity for advancement

    Wellness resources

    Reports To: Operations Director

    Classification: Non-exempt

    Summary:

    The Front Desk Associate has overall responsibility for all activity and business operations at their assigned Fitness Club location. Their primary focus is facility oversight, membership sales, and being the champion of quality service to the staff and guests. Additionally, the FDA will do this while providing a clean, well-serviced facility for all to enjoy. The FDA will achieve these results through their ability to positively motivate the staff while providing a safe, fun place to work.

    Position Responsibility:

    Member services and retention.

    Enhance public reputation through community involvement

    In-club marketing and programming

    On site problem solver to both staff and quest concerns

    Champion of maintaining undisputed levels of superior customer service and staff recognition

    Required Attributes:

    A well-developed understanding and use of management skills such as recruitment, selection, training and development, coaching, goal setting, performance management, delegation and organization

    Strong motivational, communication, team building and training skills

    High levels of professionalism, honesty, integrity and work ethic

    Maintain an excellent attendance record

    Superior sense of customer service

    Working knowledge of basic computer software including MS Word, Excel, and Outlook

    Willingness to work flexible hours

    Possess strong time management skills

    Ability to speak in a professional manner to small or large groups in and out of the club

    Can promote club programs externally through public relations and reputation management programs

    Comfortable with B2B marketing

    Can identify and execute on current health, fitness and market trends

    Mandatory job training will be attended. Conference calls and live sales training will occur weekly.

    Preferred Qualifications:

    Bachelor’s degree (prefer in Business Administration or fitness related field).

    Personal Training Certification (NASM, NCCPT, ACE, NFPT, AFAA, NAFC or other as approved by corporate) and CPR/AED/First Aid certified (or able to obtain within 60 days of hire). Certifications must be maintained throughout employment as a condition of employment.

    Competencies:

    Self-Directed

    Team Building skills

    Strong attention to detail

    Strong interpersonal skills

    Strong time Management skills

    Strong organizational skills