Benefits:

401(k) matching

Employee discounts

Health insurance

Opportunity for advancement

StretchLab Newport Beach is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand!

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary flexologist training ensures that their client’s receive a world-class stretching session.

POSITION:

The purpose of the Sales Consultant is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.

REQUIREMENTS:

Excellent sales, communication, and customer service skills required.

Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail.

Social media savvy

Able to make 20-30 calls per day

Ability to learn and use the ClubReady software system

Ability to stand or sit for up to 4-6 hours throughout the workday

Must be fluent in English and have excellent communication skills via in person, phone and email

Must be able to work under pressure and meet tight deadlines

Must have proficient computer skills

Daily and/or occasional travel may be required.

Maintain cleanliness and hygiene in studio

RESPONSIBILITIES:

Assist the General Manager with the sales process of lead generation, follow up, and close.

Participate in business building activities such as call drives, community outreach and corporate partnerships.

Book and confirm intro classes

Manage the front desk to greet and check-in clients and prospects when they enter the studio

Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants

Maintain an acceptable level of personal sales production

Emphasize and enforce objectives of the club as a fitness and wellness provider

Present available services to current or prospective members

Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes

Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club

Ensure the studio is clean and tidy

Other duties as assigned

COMPENSATION & PERKS:

Competitive compensation based on experience

Commission paid on sales

Opportunity for bonus based on performance.

Huge opportunities for growth within the studios, including additional sales and management opportunitiesFront Desk Agent

Duties:

• Greet and welcome guests upon arrival
• Register guests and assign rooms
• Answer and direct phone calls using a multi-line phone system
• Provide information about hotel services, amenities, and local attractions
• Handle guest complaints and resolve issues in a professional and timely manner
• Process guest check-ins and check-outs accurately
• Maintain accurate records of guest accounts and transactions
• Assist with reservations and room bookings
• Ensure the lobby area is clean, presentable, and well-stocked with brochures and promotional materials

Skills:

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to handle multiple tasks simultaneously in a fast-paced environment
• Attention to detail and accuracy in handling guest information
• Proficient in using computer software for reservations, check-ins, and check-outs
• Knowledge of local attractions, restaurants, and transportation options

We offer competitive pay and benefits packages for our employees. If you are a friendly, outgoing individual with a passion for providing exceptional customer service, we would love to have you join our team as a Front Desk Agent.