Front Desk / Billing Coordinator

Greater Chattanooga Orthodontics

Front Desk / Billing Coordinator

Chattanooga, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company parties

    Competitive salary

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    We are seeking a Billing Coordinator and Front Desk backup to join our team. As the billing coordinator you will play a crucial role in creating a good rapport with patients/billing parties/insurance companies. Your main responsibilities will include:

    -Submitting daily billing claims, following up on claim denials, posting insurance payments.

    -Verifying insurance eligibility and notifying responsibility party of benefit changes.

    • Greeting and welcoming clients and visitors with a friendly and professional demeanor

    • Answering a large volume of phone calls, taking messages, and directing calls to the appropriate person or department

    • Scheduling appointments and managing calendars

    • Managing incoming and outgoing mail and packages

    • Providing excellent customer service by addressing inquiries and resolving issues in a timely manner

    Skills

    To excel in this role, you should possess the following skills:

    -Must be comfortable asking for payments and making collection phone calls.

    • Strong organizational skills with the ability to multitask effectively
    • Proficiency in using office equipment such as computers, printers, and phone systems
    • Excellent verbal and written communication skills
    • Customer service-oriented mindset with the ability to handle difficult situations professionally
    • Computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
    • Previous experience as a dental receptionist is a plus

    If you are a detail-oriented individual with exceptional organizational skills and a passion for providing excellent customer service, we would love to hear from you. Join our team as a Front Desk Receptionist and contribute to creating a positive and welcoming environment for our clients.

    Job Type: Full-time

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Schedule:

    Day shift

    Monday to Friday

    Work Location: In person