Front Desk Concierge

Studio A Salon

Front Desk Concierge

Houston, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Company parties

    Dental insurance

    Employee discounts

    Flexible schedule

    Health insurance

    Training & development

    Vision insurance

    Benefits/Perks

    Flexible Schedule

    Life Insurance

    Health Insurance

    Dental & Vision Insurance

    401(k) Matching

    Employee Discount

    Job Summary

    We are seeking a dynamic and experienced Front Desk concierge to join our team at boutique hair salon. The ideal candidate will have a minimum of 2 years of experience in the spa and wellness industry, with a proven track record of providing exceptional customer service.

    Responsibilities:

    Greet clients with a warm and friendly demeanor, ensuring a positive and welcoming atmosphere.

    Manage client bookings, appointments, and inquiries efficiently, demonstrating excellent organizational skills.

    Coordinate and manage hair artists' schedules to optimize productivity and minimize downtime.

    Assist clients with salon services selection and provide information on products and promotions.

    Handle cash and electronic transactions accurately and securely.

    Maintain cleanliness and tidiness of the reception area and salon facilities.

    Collaborate closely with stylists and other team members to ensure seamless operations.

    Uphold the salon's reputation for professionalism, luxury, and excellence in customer service.

    Requirements:

    Minimum 2 years of experience in the spa and wellness industry, preferably in a high-end salon or similar setting.

    Exceptional interpersonal skills with a genuine passion for providing outstanding customer service.

    Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.

    Strong organizational and time management skills, with attention to detail.

    Proficiency in salon management software or similar scheduling systems is preferred.

    Professional appearance and demeanor at all times.

    Flexibility to work evenings and weekends as required.

    If you are a friendly, organized, and customer-focused individual with a passion for the beauty and wellness industry, we would love to hear from you! Join our team and be part of an exciting and rewarding salon environment dedicated to delivering the highest level of service to our valued clients. Apply now!