Large managed care company is looking for a Front Desk Coordinator to provide administrative support for the clinic, process referrals ,and support the front office with checking in patients.

WORK LOCATION: 3151 N Alafaya Trail, Ste 101, Orlando, FL  32826. Will be required to float to other sites to support (Ex: Longwood, Orlando)

PAY: $18.00

CONTRACT DATES: ASAP to 12/20/24

HOURS: Mon-Fri, 8:00 - 5:00

RESPONSIBILITIES

• Greets patients as they arrive and manages 20 minute wait time
• Assists patient with intake processes including copying required documents
• Assist with coordination and processing of all patient referrals for specialty services
• Enter all referral, hospital, outpatient, DME and other patient specialty health service authorizations into the computer system according to Company policy and procedure
• Receives consultant reports, maintains documentation, and routes to the appropriate physician promptly
• Answers phones and schedules appointments
• Completes all administrative functions associated with referral activities in a timely manner
• Ensures all correspondence is scanned and/or filed in timely manner
  

QUALIFICIATIONS

• Highschool/GED or equivalent
• Healthcare background, preferably primary care and experience with processing referrals
• Experience with Medicare Advantage insurance plans
• 1+ years of related work experience including data entry
• Working knowledge of medical office procedures and medical terminology.
• Ability to accurately sort and file materials by alphabetic or numeric systems.
• Effective communication and customer service skills.
• Proficient in Microsoft Office (Excel, Word, Powerpoint, etc.) is a plus
• Experience with eCW (EMR system) is a plus