Front Desk

Crunch - Palatine

Front Desk

Palatine, IL
Part Time
Paid
  • Responsibilities

    Position Title:

    Member Services Representative

    Reports to:

    Member Services Supervisor General Manager Owner

    Requirements:

    Fluent in English Proficient Reading and Writing Skills Positive and Friendly Attitude Computer Skills Customer Service Skills

    Responsibilities:

    Membership and Retail Sales

    Greet all members & guests with a smile and wish them well as they exit the club

    Check in all members and guests in accordance with company procedures

    Facilitate all messages on club software at member check-in

    Answer phones in courteous, helpful, professional manner

    Communicate special events to members and guests

    Maintain an atmosphere, which makes members feel welcome

    Facilitate all member requests or forward to a manager

    Maintain professional disposition at all times

    Schedule member services: tanning, hydromassage, etc

    Know club facility, services, and schedules

    Maintain a clean and organized work area

    Assist in all projects as delegated by club management

    Follow all policies and procedures in the Employee Handbook

    Opening and Closing Duties

    Employee Training Meetings