Front Desk / Customer service Associate

SafeSplash + SwimLabs Morrisville (Triangle)

Front Desk / Customer service Associate

Morrisville, NC
Full Time
Paid
  • Responsibilities

    IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

    Smart fish swim in schools®

    You may be our next great Front Desk Associate at SafeSplash + SwimLabs Morrisville (Triangle)!

    Why work at Streamline Brands?

    Competitive pay based on experience and skills

    Flexible scheduling

    Free swim lessons for your children

    Free use of the best swim technology in the area

    We invest in you! Grow your career in the industry

    What will you do as a Front Desk Associate?

    Assist clients and visitors by greeting, welcoming, and directing them appropriately

    Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments

    Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales

    Prepares and tracks donations to non-profit organizations

    Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.

    What are we looking for in a Front Desk Associate?

    Happy and professional disposition; hospitable and caring

    Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations

    Experience using spreadsheets and word processing software such as Microsoft Suite

    Dependable and flexible schedule: will be required to work some evenings and weekends

    Preferred qualifications:

    Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression

    CPR & First Aid Certified

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash + SwimLabs Swim School Corporate.