Benefits:

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Training & development

Responsibilities:

· Greet, check in, and check out patients and guests.

· Answer questions regarding treatments and technologies in detail.

· Assist guests and accommodate their requests.

· Answer phone calls and follow up with patients via phone and/or email.

· Schedule appointments in-person and by phone or email.

· Keep accurate records and maintain an organized environment.

· Follow up on new leads as required; meet weekly and monthly goals for lead conversion and scheduling appointments.

· Perform other duties as requested. Be a strong team player with a positive attitude and do what needs to be done without being asked.

· Communicate with employees, providers, and senior management to optimize customer service and ensure smooth operation of the aesthetic center.

. Increase accountability, engagement, and foster creative problem-solving.

. Monitor performance, budget and develop strategies.

. Check-in with staff and communicate hurdles and needs weekly.

Requirements:

· Should have management experience working, ideally, in a medspa, spa, medical office/center, and/or salon

· Must be interested in learning about and educating patients about aesthetics. Bonus points for existing knowledge

· Willing and excited to learn

· Must have student mentality

· Work well in a fast-paced environment and multitask

· Good work ethic and positive attitude

· Tech Savvy