Job Description

• Supervise and train office assistants, ensuring smooth workflow and high-quality customer service
• Develop and implement office policies and procedures to optimize efficiency and productivity
• Manage scheduling and staffing to ensure adequate coverage and patient care
• Oversee the maintenance of electronic medical records and patient charts, ensuring accuracy and compliance with regulations
• Coordinate with healthcare providers, insurance companies, and other stakeholders to streamline processes and resolve issues
• Monitor and manage inventory of office supplies and equipment
• Prepare reports and analyze data to identify areas for improvement and implement solutions
• Handle escalated patient inquiries and complaints, striving for satisfactory resolution
• Ensure compliance with HIPAA regulations and other healthcare standards

Qualifications

• High school diploma or equivalent
• Minimum of two years of experience in a medical front office role, with supervisory experience preferred
• Exceptional leadership and communication skills
• Proficiency in Microsoft Word and Excel; experience with medical software preferred
• Flexible availability with a willingness to adapt to changing schedules
• Strong attention to detail and accuracy
• Excellent time management and organizational abilities
• A collaborative team player with a positive and energetic attitude focused on delivering outstanding customer service

Additional Information

• Competitive pay range
• Excellent benefits package, including 401k
• Holidays and paid time off
• Monthly bonus up to $150
• Leading a great team