Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Make sure to adhere to the front desk budget and put in orders for office supplies as needed • Lead operations at the front desk and make sure guests have an exceptional stay • Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Gather financial information and generate occupancy reports for the general manager Qualifications: • At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field • Have superb communication skills, management skills, and multitasking skills • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired • Applicants must have a high school diploma or GED • Hospitality experience of at least 1 year is required for this role Compensation: $15 - $17 hourly

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