Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Join our team as a Front Desk Supervisor/Manager on Duty. We are looking for a dedicated individual to oversee the front desk operations, ensuring exceptional guest services and efficient management. This role offers a competitive salary and the opportunity to work in a vibrant hospitality environment.
Qualifications
Previous experience in hospitality management or hotel management
Proficiency in guest services and customer service
Strong communication skills, both verbal and written
Ability to multitask and work effectively under pressure
Familiarity with various reservation systems
Excellent organizational skills and attention to detail
If you are a dynamic professional with a passion for hospitality, possess excellent leadership qualities, and thrive in a fast-paced environment, we invite you to apply for the Front Desk Manager position
Responsibilities
Manage front desk staff and daily operations
Coordinate guest check-ins and check-outs
Handle reservations, cancellations, and inquiries
Oversee night audit procedures
Ensure smooth functioning of phone systems
Address guest concerns and provide solutions promptly
Collaborate with other departments to enhance the overall guest experience
Schedule
• Day shift • Evenings as needed • Holidays • Morning shift • Nights as needed • On call • Overtime • Weekends as needed
Expected hours: 40 - 45 per week