Front Desk / Patient Scheduler / Receptionist (Part time)

Peninsula Dermatology Medical Group, Inc

Front Desk / Patient Scheduler / Receptionist (Part time)

Burlingame, CA
Part Time
Paid
  • Responsibilities

    Benefits:

    Vision insurance

    We are seeking a Part Time Office Assistant/Scheduler to join our team! You will perform clerical and administrative functions in order to drive company success.

    Responsibilities:

    Answer telephones while maintaining proper and professional telephone etiquette

    Provide a warm, friendly, supportive, and professional “First impression” of PDMG

    Effectively communicate between the patient and other departments of the office

    Maintain good communication with co-workers to function as a team and get the job done

    Accurate current patient information to assist in maximizing payments for services rendered

    Compliance of HIPAA privacy standards at all times – always verify patient Date of Birth (also refer to Confidentiality Agreement and Verification Protocol)

    Protect patient confidentiality by making sure protected health information is secure

    Schedule appointments accurately based on each, unique physicians schedule template

    “Triage” and refer phone calls and/or messages to appropriate staff

    Register New Patients and update established patients

    Collect all necessary information and update/enter accurately into PM program:

    Obtain current insurance information, scan, and update patient acct in PM program

    Current demographic information: Address, phone number, etc.

    Provide pertinent forms to patient - verify and check required forms are entirely completed by patient

    Send messages to correct staff member(s), as required to “process” patients’ requests and needs

    Confirm accuracy of monthly schedule with management

    Notify management of any issues and problems requiring solutions as they occur

    Perform other office tasks as assigned

    Qualifications:

    Previous experience in medical office administration is a must

    Ability to prioritize and multitask

    Excellent written and verbal communication skills

    Strong attention to detail

    ​Strong organizational skills