Front Desk / Patient Scheduler / Receptionist (Part time)
Benefits:
Vision insurance
We are seeking a Part Time Office Assistant/Scheduler to join our team! You will perform clerical and administrative functions in order to drive company success.
Responsibilities:
Answer telephones while maintaining proper and professional telephone etiquette
Provide a warm, friendly, supportive, and professional “First impression” of PDMG
Effectively communicate between the patient and other departments of the office
Maintain good communication with co-workers to function as a team and get the job done
Accurate current patient information to assist in maximizing payments for services rendered
Compliance of HIPAA privacy standards at all times – always verify patient Date of Birth (also refer to Confidentiality Agreement and Verification Protocol)
Protect patient confidentiality by making sure protected health information is secure
Schedule appointments accurately based on each, unique physicians schedule template
“Triage” and refer phone calls and/or messages to appropriate staff
Register New Patients and update established patients
Collect all necessary information and update/enter accurately into PM program:
Obtain current insurance information, scan, and update patient acct in PM program
Current demographic information: Address, phone number, etc.
Provide pertinent forms to patient - verify and check required forms are entirely completed by patient
Send messages to correct staff member(s), as required to “process” patients’ requests and needs
Confirm accuracy of monthly schedule with management
Notify management of any issues and problems requiring solutions as they occur
Perform other office tasks as assigned
Qualifications:
Previous experience in medical office administration is a must
Ability to prioritize and multitask
Excellent written and verbal communication skills
Strong attention to detail
Strong organizational skills