Front Desk Receptionist (Bilingual - Spanish)

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New York Psychotherapy and Counseling Center

Front Desk Receptionist (Bilingual - Spanish)

Brooklyn, NY
Full Time
Paid
  • Responsibilities

    Job Description

    • General office responsibilities (answer phones/take messages, scan, fax and copy, etc.)
    • Schedule appointments
    • Greet/direct clients and visitors upon arrival
    • Check clients in and out on electronic health record system
    • File documents in patient charts
    • Coordinate drop-offs and pickups of transportation services
    • Provide support to the clinical team and chart maintenance
    • Maintain confidentiality and comply with HIPPA regulations
    • Perform other related duties as assigned by the Office Manager and Program Administrator
  • Qualifications

    Qualifications

    • Must be Bilingual in English and Spanish
    • High School Diploma or equivalent is required
    • 1 to 2 years of reception experience in a fast paced office, preferably in medical or community mental health office, is required
    • Must be proficient in MS Office (Outlook, Word, and Excel)
    • Must have the ability to learn new software
    • Possesses the personality and demeanor to work with difficult clients
    • Must be detail-oriented and have the ability to multi-task
    • Must be a team player
    • Thrives under pressure in an outpatient client environment
    • 1 form of picture ID (non-expired)
      • Unexpired passport: OR
      • Driver’s License AND Social Security Card; OR
      • State ID Card AND Social Security Card

    Additional Information

    • The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC
    • Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism
    • Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and procedures

    NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission.

    ** NYPCC is an Equal Opportunity Employer**

    Salary: $19.00-$23.00

    _ Compensation commensurate with experience and qualifications._