Job Type: Full-Time

Benefits: Health insurance, Paid Time Off, Complementary Cosmetic Procedures, Discounted Products, and Educational Opportunities

About Us:

At Rose Dermatology, we are a family-owned dermatology clinic specializing in the diagnosis and treatment of a wide variety of skin conditions, including acne, eczema, psoriasis, skin cancer, and more. Dr. Ramirez also performs cosmetic procedures such as injections, lasers, liposuction, chemical peels, and facials. Dr. Mary Ramirez is committed to providing high-quality care in a friendly and professional environment. We are seeking a dedicated Medical Assistant with dermatology experience to join our growing practice.

Job Summary:

We are seeking a professional and friendly Bilingual Front Desk Receptionist to join our medical practice. The ideal candidate will be the first point of contact for our patients and play a crucial role in creating a welcoming and efficient environment. Fluency in both English and Spanish is essential to provide exceptional service to our diverse patient population.

In this role, you will manage front desk operations, including scheduling appointments, handling patient inquiries, and maintaining accurate records. Strong communication skills, attention to detail, and a compassionate demeanor are vital for success in this position.

Key Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Schedule, confirm, and manage patient appointments using the practice’s scheduling system.
• Assist Spanish-speaking patients with inquiries, forms, and instructions, ensuring clear communication.
• Answer phone calls, respond to emails, and direct inquiries to the appropriate team members.
• Verify patient information, and insurance eligibility, and update records accurately.
• Collect co-pays, process payments, and issue receipts as needed.
• Maintain a clean and organized reception area.
• Collaborate with medical staff to ensure smooth patient flow and address any administrative needs.

Qualifications

• Fluent in English and Spanish (both written and spoken).
• Previous experience in a medical office or customer service role is preferred.
• Excellent interpersonal and communication skills.
• Proficiency in medical office software and Microsoft Office Suite is a plus.
• Strong organizational skills with attention to detail and the ability to multitask.
• A friendly, professional demeanor with a commitment to providing outstanding patient care.

Join our dedicated team and help us provide exceptional care to our community by ensuring every patient feels valued and supported.

Why Work With Us?

Specialized Dermatology Practice: Gain experience in a dermatology clinic with a focus on skin health, treatment, and patient care.

Collaborative Team Environment: Work alongside a dermatologist and other healthcare professionals in a supportive, team-based setting.

Career Growth Opportunities: Continue your professional development with training in advanced dermatology procedures.

Competitive Pay & Benefits: We offer a competitive salary, medical benefits, paid time off (PTO), and other perks.

Work-Life Balance: Enjoy a positive, friendly work environment with consistent hours from 7:30 AM to 5:00 PM, no weekends, and major holidays off.

Join our dedicated team and contribute to delivering exceptional dermatological care. Your skills and expertise will play a pivotal role in transforming the skin health and confidence of our valued patients.