Are you a talented multitasker who loves interacting with people? We’re looking for a positive and professional receptionist to be the face of our local business. You’ll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, and assist us with other operations as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today! If this sounds like you, please keep reading: • Conveys confidence on the phone • Sets the tone and the pace of the client's phone call • Shows empathy to clients and puts them at ease during their difficult time • Treats a call at 4:30 on Friday with the same care and compassion as one on Monday morning • Demonstrates exceptional communication skills • Proficient in Microsoft Office and database entry • Ability to switch gears quickly and think on your feet • Follows instructions and understands the importance of policies & procedures • Go-getter with a strong work ethic • Bilingual is a plus (English & Spanish) • Legal experience a plus • Customer service experience is a plus • Inbound sales experience is a plus This is a full-time job, so you MUST be able to work in the office for 40 hours per week. Think you have what it takes to be our next Sensation? For the right person, this will be a highly rewarding position. If this sounds like a good fit for you, you will need to complete a two-step process in order to be considered. If both steps are not completed, you will not get a response from our hiring team. Prepare a cover letter with no more than TWO paragraphs and a closing sentence. In the first paragraph explain what you believe are the 3 most important qualities needed for customer service in a criminal defense law firm, and why you believe they are the most important qualities. In the second paragraph tell me why you applied to this particular ad. As a closing sentence please write, “I have read the instructions contained in the job posting and have followed the instructions.” Job Type: Full-time Pay: $20 per hour Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Schedule: • 8-hour shift • Day shift • Monday to Friday Work Location: In person Responsibilities: • Assure incoming and outgoing mail is managed appropriately and handle deliveries • Assist with other administrative tasks, such as data entry, copying, filing etc. • Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information • Respond to incoming phone calls and emails and make sure the right people receive all important information • Help with general office duties such as ordering supplies, snacks and beverages, restocking supplies, and light office upkeep. Qualifications: • Has previous experience with word processing programs and basic computer skills • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills • Must have graduated high school, received a G.E.D. or equivalent • Has experience answering telephone calls and troubleshooting stressful situations • 1+ year of front desk receptionist experience or related job experience preferred Compensation: $20 hourly

• Help with general office duties such as ordering supplies, snacks and beverages, restocking supplies, and light office upkeep.