Front Desk Receptionist

Plaza Appliance Mart

Front Desk Receptionist

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Training & development

    Job Summary

    Plaza Appliance Mart is looking for a Customer Service Representative to join our team at the Monroe Rd location! As a Customer Service Representative, you are a key member of the team and represent the first impression of Plaza Appliance Mart for customers.

    This position is right for you if you are self-motivated, energetic, have strong interpersonal skills, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. This position is Monday - Friday, 8am to 5pm. Possible occasional Saturday with compensation.

    Responsibilities:

    Receive & transfer incoming calls in a professional and courteous manner

    Greet customers with a friendly disposition

    Handle service requests

    Return customer calls and respond to customer complaints

    Perform other duties as needed which may include cross-training in related positions

    Qualifications:

    Minimum two years admin experience

    Strong written and verbal communication skills

    Detail-oriented

    Positive Attitude

    Team player who can work independently

    Benefits/Perks

    Family Owned Business

    Health Insurance options after 90 days

    Great Working Environment

    This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.