Looking for an enthusiastic individual, who is a team player to join the Olson Pediatrics Front Desk Team in November! We are looking for a team member who wants to work on the weekends, evenings from 4p-6p, and help cover sick/vacation time during the week. The Front Desk Receptionist is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to doctor availability, explaining intake forms to new patients and processing payments after treatment. See below for a list of duties/responsibilities:
Greeting patients professionally both in person and on the phone
Checking in patients, including collecting co-pays, updating demographics, and insurance information
Quickly answering or properly referring questions and issues
Scheduling and/or rescheduling appointments, while optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying nurses of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Processing in-coming faxes
Preparing Bright Future Questionnaires for next day Well Child Checks
Data Entry of patient demographics, insurance information, contacts, and pharmacy
Scan patient paperwork
Medical record reconciliation, updating patients immunization record
Assisting with sorting and deliver of staff mail
Make copies of forms and patient handouts for clinic staff
Pick up and clean patient waiting room
Other administrative tasks assigned by Front Desk Supervisor
Salary: $18.00 - $22.00 per hour Benefits: Paid Time Off, Health Insurance, and 401(k) Schedule: 8 hour shift, Monday thru Friday