Front Desk Receptionist

The Olson Pediatric Clinic LLC

Front Desk Receptionist

Lake Oswego, OR
Part Time
Paid
  • Responsibilities

    Looking for an enthusiastic individual, who is a team player to join the Olson Pediatrics Front Desk Team in November! We are looking for a team member who wants to work on the weekends, evenings from 4p-6p, and help cover sick/vacation time during the week. The Front Desk Receptionist is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to doctor availability, explaining intake forms to new patients and processing payments after treatment. See below for a list of duties/responsibilities:

    Greeting patients professionally both in person and on the phone

    Checking in patients, including collecting co-pays, updating demographics, and insurance information

    Quickly answering or properly referring questions and issues

    Scheduling and/or rescheduling appointments, while optimizing provider schedules and patient satisfaction with efficient scheduling

    Notifying nurses of patient arrivals

    Comforting patients by anticipating anxieties and effectively answering questions

    Ensuring availability of treatment information by retrieving and updating patient records

    Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

    Processing in-coming faxes

    Preparing Bright Future Questionnaires for next day Well Child Checks

    Data Entry of patient demographics, insurance information, contacts, and pharmacy

    Scan patient paperwork

    Medical record reconciliation, updating patients immunization record

    Assisting with sorting and deliver of staff mail

    Make copies of forms and patient handouts for clinic staff

    Pick up and clean patient waiting room

    Other administrative tasks assigned by Front Desk Supervisor

    Salary: $18.00 - $22.00 per hour Benefits: Paid Time Off, Health Insurance, and 401(k) Schedule: 8 hour shift, Monday thru Friday