Front Desk Receptionist

Vein and Vascular Institute

Front Desk Receptionist

Voorhees, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    Travel Reimbursement

    401(k)

    Competitive salary

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Paid time off

    Profit sharing

    Vision insurance

    Front Desk Medical Receptionist

    Responsible for greeting incoming patients and visitors, answering busy phone system, filing, perform data entry and complete other various front office duties as assigned in a fast paced, customer-oriented, Vascular specialist practice.

    Responsibilities

    Schedule new and established patients for appointments, recall appointments, confirm scheduled appointments and monitor ‘no-show’ appointments in an efficient and productive manner.

    Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person, and retrieve calls from voicemail system.

    Greet and identify patients and visitors with a smile as they enter the office in reference to the daily schedule and obtain all required documentation

    Provide and collect all necessary patient information and documentation. Request and/or scan appropriate insurance cards and identification cards. Review all forms for completion and refer patients to the website for remote access to forms. Verify that all consent forms are signed, dated and witnessed appropriately prior to procedures. Provide patients with separate document to collect email addresses for email blasts. Enter all patient demographics in EMR accurately, prepare charts and monitor daily patient flow with a team-oriented attitude

    Daily financial responsibilities include collecting applicable outstanding balances or new payments, reconciling front desk financial transactions with a high degree of accuracy, and batching out credit card machine

    Verify insurance eligibility, retrieve referrals and/or test results from other physician offices and facilities for physician and ultra-sonographer

    Travel to satellite offices weekly.

    Maintain strict confidentiality and adherence to HIPAA and OSHA guidelines

    Perform other related duties as assigned*

    Skills

    Polite, upbeat, and professional attitude when dealing with patients and co-workers

    Excellent oral and written communication skills

    Good Telephone Etiquette

    Proficient data entry skills

    Ability to multi-task seamlessly

    Good time management skills

    Must be energetic and a team player

    Must have an understanding of medical insurance; including practice participation and member benefits

    Education

    High School Diploma or Equivalent Required

    Experience:

    Medical receptionist: 1 year (Required)

    Medical terminology: 1 year (Preferred)

    Computer skills: 1 year (Preferred)