Front Desk Rep

Big oaks kennel

Front Desk Rep

Buda, TX
Part Time
Paid
  • Responsibilities

    Benefits:

    Tips

    Bonus based on performance

    Employee discounts

    Paid time off

    Job Summary

    This is a “front of the house” position where the primary role is to meet and greet customers both on the phone and in person. We are looking for someone to facilitate a seamless and pleasant exchange when customers are coming and going. It is the most visible role within our company.

    Responsibilities and Duties

    Client Interaction

    Database Entry and Filing Paperwork

    Cross-Selling our products and services including training, grooming, daycare, boarding, and dog park

    Gathering vaccine records and information needed for the care and welfare of our customer’s dogs, including but not limited to: shot records, special requests, health issues, grooming instructions, and feeding instructions

    Maintain a clean and orderly workplace

    Support other staff members, including taking dogs and belongings between the office and kennel

    Qualifications and Skills

    Professional appearance and strong customer service skills

    Basic computer skills

    Database experience

    Successful work history demonstrating the outlined responsibilities and duties

    Experience in animal care industry preferred but not required

    Must be able to work independently and as a team

    Must be dependable, adaptable, and detail-oriented

    Job Type

    Part-time

    In-person required

    Holidays off

    Weekend availability occasionally

    Morning and Afternoon shifts

    No evenings or overnights

    Hours needed between 20-25. We work M-F 7:15-11 am and 2:45-6 pm, Sat 10-12 noon, and Sun 4-6 pm

    Pay

    $15 per hour

    Tips

    Bonuses

    Employee Discounts

    Paid time off after one year