Liv by Advantia Health is seeking a full-time Front Desk Representative. The Front Desk Representative will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. Our office is located in Washington, D.C.
Job Responsibilities:
Greets patients in a polite, prompt, helpful manner. Provides any necessary instructions/directions.
Accommodates any patient need(s). Answers any patient questions, informs the back office of each patient's arrival.
Verifies and updates patient insurance information in the system for each patient at each visit.
Uses the computer system to generate information necessary for billing. Maintains current understanding of patient medical insurance changes, including HMO and PPO coverage and copay levels.
Collects copay/surgery deposits/balances, provides any forms needing completion, and obtains signatures as necessary.
Answers telephone in a pleasant manner and deals with patient needs expeditiously.
Processes triage phone calls and directs to the appropriate medical personnel.
Qualifications:
High school diploma or GED.
Prior experience working as a Receptionist in a Medical office is preferred.
Minimum of two year's experience in customer service setting, preferably six months receptionist experience in healthcare setting and experience with office equipment.
Benefits & Compensation:
Health, Dental, and Vision Insurance
Health Savings Account (HSA) and Flexible Savings Account (FSA) Option
401k Retirement Plan + company provided match after 1 year of employment
Life and Disability Insurances
Paid holidays & PTO
Compensation Range: $22.00-$25.00/hr
Please note compensation is based on years of experience.
About Advantia Health:
To provide the highest quality patient care available, Liv by Advantia Health is partnered with Advantia Health. Advantia is transforming healthcare for all women – setting a higher standard of care and convenience while reducing unnecessary costs. Compassion and value inspire everything we do. We take time to listen, answer questions completely, and offer helpful technology between visits so that our patients are empowered and at ease. Alongside coordinated care, Advantia is pioneering care models that align incentives with the best interests of women and their families.
Please note: Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals. If you are selected for further consideration, you will be subject to a background investigation. COVID-19 and Flu vaccination is a required condition of employment.
Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage in EOE M/F/D/V.