Front Desk Representative

Cawley Physical Therapy & Rehabilitation

Front Desk Representative

Carbondale, PA +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Flexible schedule

    Free uniforms

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Benefits/Perks

    Competitive hourly rate

    Flexible Schedule

    Great work-life balance

    Paid time off

    Ongoing training

    Employee Discount

    401K with Matching

    Benefits (Medical, Dental, Vision)

    Job Summary

    We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Carbondale clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and is capable of multitasking.

    Responsibilities

    Greet customers as they arrive and provide an excellent customer experience

    Answer phone calls and schedule appointments

    Assist clients with paperwork, including consent forms

    Maintain a clean and inviting environment

    Provide general customer service and attend to the needs of customers throughout their services

    Assist PT/PTA staff with patient set-up

    Document and Report Metrics

    Qualifications

    Two or more years of experience as a receptionist or a similar role is preferred

    Excellent communication skills with a commitment to customer service

    Strong work ethic and positive attitude

    Familiar with computers and scheduling software

    Excellent multi-tasking skills

  • Locations
    Carbondale, PA • Scranton, PA