Benefits:

401(k)

Competitive salary

Flexible schedule

Benefits/Perks

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount

Job Summary: We are seeking a friendly and customer service-oriented Front Desk Representative to join our team at our thriving clinic. As the first point of contact for our clients, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth office operations.

Key Responsibilities:

Greet customers as they arrive, providing a warm and friendly welcome.

Rebook appointments and manage client schedules to maximize office flow.

Answer phone calls promptly and professionally, assisting with inquiries and appointment scheduling.

Collect payment information and process transactions accurately.

Provide 5-star, white glove service to all clients, ensuring their needs are met in a courteous manner.

Understand and explain lymphatic massages and other treatments to clients as needed.

Follow protocols and instructions meticulously to maintain clinic standards.

Maintain great communication with colleagues to ensure efficient office operations.

Conduct client outreach to keep schedules full and foster strong relationships with patients.

Assist with treatments as required, demonstrating attention to detail and a willingness to learn.

Available some Saturdays as needed to support clinic operations.

Assist clients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Qualifications:

Excellent communication skills, both verbal and written.

Strong computer skills and proficiency in scheduling software.

Ability to multitask and prioritize tasks effectively.

Cheerful disposition and a passion for customer service.

Strong management skills to oversee office flow and ensure all protocols are adhered to.

Detail-oriented with a focus on providing exceptional care to clients.

Two or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Excellent multi-tasking skills

Join our dedicated team and help us provide outstanding service to our clients! If you are a motivated individual with a passion for customer care, we would love to hear from you.