Front Desk Representative

Hype Tier

Front Desk Representative

Grand Rapids, MI
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description:
    We are seeking a professional and customer-focused Front Desk Representative to manage reception duties and administrative tasks. This role is essential in ensuring a smooth and efficient front-office experience for clients, visitors, and team members. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to handle multiple responsibilities in a fast-paced environment.

    Responsibilities:

    • Greet and assist clients, visitors, and staff in a friendly and professional manner

    • Answer and direct phone calls, emails, and inquiries promptly

    • Maintain an organized and welcoming front desk area

    • Schedule appointments and manage meeting room reservations

    • Handle incoming and outgoing mail and deliveries

    • Assist with administrative tasks such as data entry, document preparation, and record-keeping

    • Support internal departments with clerical tasks as needed

    • Ensure compliance with company policies and office procedures

  • Qualifications

    Qualifications

    Skills & Qualifications:

    • Previous experience in a front desk, receptionist, or administrative role preferred

    • Strong verbal and written communication skills

    • Excellent organizational and multitasking abilities

    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

    • Ability to handle confidential information with discretion

    • Professional appearance and customer service mindset

    • High school diploma or equivalent required

    Additional Information

    Benefits:

    • Competitive salary

    • Opportunities for career growth and development

    • Health and wellness benefits

    • Paid time off and holidays

    • Supportive and collaborative work environment