Front Desk Representative / Patient Care Coordinator / Medical

Synergy Physical Therapy & Sports Medicine, LLC

Front Desk Representative / Patient Care Coordinator / Medical

Jacksonville, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Benefits/Perks

    Competitive salary

    Flexible Schedule

    Great work-life balance

    Paid time off

    Ongoing training

    Job Summary

    Synergy Physical Therapy & Sports Medicine in Jacksonville, NC is seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. It will involve direct patient interaction taking vitals and getting them set up in treatment rooms. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and is capable of multitasking.

    Responsibilities

    Greet customers as they arrive and provide an excellent customer experience

    Answer phone calls and schedule appointments

    Use an EMR system to facilitate patient needs and records

    Assist clients with paperwork, including consent forms

    Maintain a clean and inviting environment

    Provide general customer service and attend to the needs of customers throughout their services

    Verify patient insurance benefits

    Qualifications

    Two or more years of experience as a receptionist or a similar role is preferred

    Excellent communication skills with a commitment to customer service

    Strong work ethic and positive attitude

    Familiar with computers and scheduling software

    Excellent multi-tasking skills