Front Desk Representative / Patient Care Coordinator / Medical
Benefits:
401(k)
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Benefits/Perks
Competitive salary
Flexible Schedule
Great work-life balance
Paid time off
Ongoing training
Job Summary
Synergy Physical Therapy & Sports Medicine in Jacksonville, NC is seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. It will involve direct patient interaction taking vitals and getting them set up in treatment rooms. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and is capable of multitasking.
Responsibilities
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Use an EMR system to facilitate patient needs and records
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Verify patient insurance benefits
Qualifications
Two or more years of experience as a receptionist or a similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills