Lead Front Desk Associate
Benefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
RESPONSIBILITIES:
Increase membership sales and retail sales
Greet visitors and provide an excellent customer experience
Book appointments in person or by phone
Cultivate strong relationships and partnerships
Contribute to group operations
Right hand to General Manager
Lead a team of 3
Maintain a clean and inviting environment inclusive of moderate house keeping
REQUIRED SKILLS:
2+ years customer service or retail sales experience
2+ years of supervisory experience
Strong attention to detail
Strong communication skills
Ability to multitask in a fast-paced environment
Ability to work weekends and evenings
Experience with Mind Body Software is a plus!
Experience with Microsoft Office a Plus
Experience with Canva and Social Media platforms a plus
WHY JOIN OUR TEAM?
Hourly wage; commensurate with experience
Growth opportunities
Free lash extensions
30% off all other salon services
30% Discount on retail products