Position Overview

The Front Desk/Sales Lead is the first point of contact for members and guests, ensuring a welcoming and professional experience at our gym. In addition to front desk responsibilities, this role plays a key part in sales outreach, membership growth, and social media engagement. The ideal candidate is energetic, customer-focused, and driven to meet and exceed sales goals while maintaining an organized and engaging front desk environment.

We Offer:

Competitive pay with sales incentives

Training programs to support professional growth

Free gym membership and group exercise classes

Part time, flexible hours

A supportive and dynamic workplace culture that values individuality, growth, and fun

Responsibilities:

Customer Service & Front Desk Duties

Greet and check in members and guests, creating a positive and friendly atmosphere

Answer inquiries about gym operations, policies, and membership options

Process retail and concession sales

Maintain a clean and organized front desk area

Answer phone calls professionally and courteously

Sales & Membership Growth

Proactively reach out to prospective members via phone, email, and in-person interactions

Conduct gym tours for potential members and educate them on membership benefits

Follow up with leads to convert them into active members

Meet or exceed individual and team sales goals

Social Media & Engagement

Assist in creating and posting content for the gym’s social media platforms

Engage with members online to promote events, specials, and fitness programs

Help generate community interest through social media outreach

Requirements:

Sales-driven mindset with a passion for fitness and helping others achieve their goals

Excellent customer service skills with a friendly and outgoing personality

Strong communication skills for both in-person and digital interactions

Ability to multi-task and thrive in a fast-paced environment

Experience in sales, marketing, or social media is a plus but not required

About Gold’s Gym

What started out in 1965 as a small gym in Venice Beach, California, has since become the most well-known and traditional fitness company in the world—Gold's Gym. Over the last 55+ years, Gold's Gym has developed into a global brand with over 600 locations spanning six continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno, and Franco Columbu trained at the original Gold's Gym, which went on to become the most legendary gym in the world. Today, Gold’s Gym continues to help people of all fitness levels achieve their goals with best-in-class facilities, expert trainers, and a supportive fitness community.