Front Desk Scheduler

ABILITY AND BEYOND PLLC

Front Desk Scheduler

Spring, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    Benefits/Perks

    Competitive salary

    4 Day-work week

    Great work-life balance

    Paid time off

    Ongoing training

    Employee Discount

    Job Summary

    We are seeking a friendly, service oriented, computer savvy Front Desk Scheduler to join the team at our thriving clinic. As a Front Desk Scheduler, you will be the first point of contact for our clients and families. You will greet customers as they arrive, answering phones, scheduling appointments, collecting payment and seeking medical and insurance authorizations for our patients. This person must be very professional, confidential, committed and a hard worker who is able to focus in a very busy environment. Additionally, they must have good phone skills, good organizational skills, excellent people skills, and good computer skills. We refer to the person in this position as the "heart and face" of our organization. The ideal candidate has a cheerful disposition, is passionate about helping others, has excellent communication, and exemplary computer skills, and is capable of multitasking and understands the importance of keeping a full schedule and satisfied customers.

    Responsibilities

    Greet customers as they arrive and provide an excellent customer experience

    Answer phone calls and schedule appointments

    Assist clients with paperwork, including consent forms

    Maintain a clean and inviting environment

    Provide general customer service and attend to the needs of customers throughout their services

    Qualifications

    Experience as a receptionist or similar role is preferred

    Excellent communication skills with a commitment to customer service

    Strong work ethic and positive attitude

    Familiar with computers and scheduling software

    Excellent multi-tasking skills