Benefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Competitive salary
4 Day-work week
Great work-life balance
Paid time off
Ongoing training
Employee Discount
Job Summary
We are seeking a friendly, service oriented, computer savvy Front Desk Scheduler to join the team at our thriving clinic. As a Front Desk Scheduler, you will be the first point of contact for our clients and families. You will greet customers as they arrive, answering phones, scheduling appointments, collecting payment and seeking medical and insurance authorizations for our patients. This person must be very professional, confidential, committed and a hard worker who is able to focus in a very busy environment. Additionally, they must have good phone skills, good organizational skills, excellent people skills, and good computer skills. We refer to the person in this position as the "heart and face" of our organization. The ideal candidate has a cheerful disposition, is passionate about helping others, has excellent communication, and exemplary computer skills, and is capable of multitasking and understands the importance of keeping a full schedule and satisfied customers.
Responsibilities
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Qualifications
Experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills