Front Desk Specialist / Financial Officer

HealthSource Chiropractic of Pasco

Front Desk Specialist / Financial Officer

Pasco, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Paid time off

    Training & development

    If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

    We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

    If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. General knowledge of insurance is very helpful.

    You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

    You’ll enjoy great pay, team unity, the opportunity to earn monthly bonuses, and benefits!

    Who you are:

    Do you have a gift for meeting new people and getting them to like you?

    Do people look to you first for help because they know it will get done?

    Are you quick to smile and have contagious enthusiasm?

    Do you derive a great deal of pleasure and strength from developing professional relationships with clients?

    Do you have a conscientiousness for doing things right and following tasks through to completion?

    What you will do:

    Insurance verifications

    Create financial worksheets

    Deliver financial reviews with patients

    Make product and supplement recommendations based on the doctor’s treatment plan

    Scan incoming insurance EOBs

    Assist with marketing campaigns, creative content, community outreach

    Weekly patient reporting

    Maintain confidentiality as it pertains to HIPAA guidelines

    Work with the rest of the team to keep the clinic clean and clutter-free

    Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective

    Maintain patient accounts by obtaining, recording, and updating personal and financial information

    Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims

    Maintain business office inventory

    Other Administrative tasks

    What you need

    Two-year degree or more is preferred but not required

    Previous experience in customer service must be demonstrated

    Proficiency in Microsoft Office and Windows is required

    Bi-lingual is preferred but not required