Front Desk Specialist / Financial Officer
Benefits:
PTO and other great benefits
Continuous clinical and business training
Company-paid CEU’s
Company-paid MalPractice Insurance
If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!
We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.
If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.
You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.
You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!
Who you are:
Do you have a gift for meeting new people and getting them to like you?
Do people look to you first for help because they know it will get done?
Are you quick to smile and have contagious enthusiasm?
Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
Do you have a conscientiousness for doing things right and following tasks through to completion?
What you will do:
Insurance verifications
Create financial worksheets
Deliver financial reviews with patients
Make product and supplement recommendations based on the doctor’s treatment plan
Scan incoming insurance EOBs
Assist with marketing campaigns, creative content, community outreach
Weekly patient reporting
Maintain confidentiality as it pertains to HIPAA guidelines
Work with the rest of the team to keep the clinic clean and clutter-free
Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
Maintain business office inventory
Other Administrative tasks
What you need
Two-year degree or more is preferred but not required
Previous experience in customer service must be demonstrated
Proficiency in Microsoft Office and Windows is required
If you feel you would be a great fit in our office please apply! We look forward to speaking with you!