Benefits:

Dental insurance

Health insurance

Vision insurance

NO WEEKENDS, NO MAJOR HOLIDAYS

We are seeking a pleasant Front Desk Specialist to undertake all receptionist and clerical duties. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The Front Desk Specialist provides front desk assistance and support to patients and clinical staff in the Clinic.

The Ideal candidate will provide the highest-quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without compromising quality. The goal is to make patients and visitors feel comfortable and valued.

Responsibilities include but not limited to:

Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)

Greet and welcome guests

Check patients in/out

Set up patient's appointments

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Check, sort, and forward emails

Requirements:

Proven experience as a front desk representative, agent, or relevant position

Familiarity with office machines (e.g., fax, printer, etc.)

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Customer service orientation

Experience with Google Drive

High School diploma; additional qualifications will be a plus

Benefits:

Competitive Salary

Vacation Pay

Sick Pay

Health Benefits

Holiday Pay

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