Benefits:
401(k) matching
Employee discounts
Health insurance
Come join our award-winning team as a Front Desk Supervisor at the Courtyard by Marriott in Orem. Position is full-time, requires someone who is flexible to work AM or PM shifts, weekends and holidays as needed.
Marriott and the Woodbury Group care about your safety where you work. We comply with Marriott brand standards and have adopted the “Commitment to Clean” program to ensure the safety of you and our guests.
Benefits (based on hours worked per week)
Daily Pay - get paid on-demand
Medical Insurance
Dental
Vision
401K Employer Match
Paid Time Off starting on first day
Free Life and Accident Insurances
Opportunities for growth and advancement within the Woodbury Group of hotels
Awesome Marriott worldwide hotel discounts (up to 75% off)
Employee Assistance Program
Employee Wellness Program
Minimum Qualifications
Exceptional customer service skills
Must be to work on time
Must present self in a professional manner regarding dress and grooming
Availability to work a variable work schedule
Performance Expectations
Process and help other front desk associates process guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Accommodate guest requests, contacting appropriate staff if necessary
Follow up with guest regarding satisfaction with guest-related issues; compile and review daily reports/logs/contingency lists and complete cashier and closing reports
Assist management in training, motivating and coaching front office associates
Perform Front Desk duties when subordinate staff are unable to complete their duties or as other guest demands require.