Front Desk Supervisor

Courtyard by Marriott Orem University Place

Front Desk Supervisor

Orem, UT
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Employee discounts

    Health insurance

    Come join our award-winning team as a Front Desk Supervisor at the Courtyard by Marriott in Orem. Position is full-time, requires someone who is flexible to work AM or PM shifts, weekends and holidays as needed.

    Marriott and the Woodbury Group care about your safety where you work. We comply with Marriott brand standards and have adopted the “Commitment to Clean” program to ensure the safety of you and our guests.

    Benefits (based on hours worked per week)

    Daily Pay - get paid on-demand

    Medical Insurance

    Dental

    Vision

    401K Employer Match

    Paid Time Off starting on first day

    Free Life and Accident Insurances

    Opportunities for growth and advancement within the Woodbury Group of hotels

    Awesome Marriott worldwide hotel discounts (up to 75% off)

    Employee Assistance Program

    Employee Wellness Program

    Minimum Qualifications

    Exceptional customer service skills

    Must be to work on time

    Must present self in a professional manner regarding dress and grooming

    Availability to work a variable work schedule

    Performance Expectations

    Process and help other front desk associates process guest check-ins by confirming reservations, assigning room, and issuing and activating room key

    Accommodate guest requests, contacting appropriate staff if necessary

    Follow up with guest regarding satisfaction with guest-related issues; compile and review daily reports/logs/contingency lists and complete cashier and closing reports

    Assist management in training, motivating and coaching front office associates

    Perform Front Desk duties when subordinate staff are unable to complete their duties or as other guest demands require.