Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a Hotel Front Desk Manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Handle the front desk budget and order office supplies as needed • Supervise and manage operations for the 2nd and 3rd shifts. Supporting when needed. Qualifications: • Experience with MS office and bookkeeping skills desired • Have superb communication skills, management skills, and multitasking skills • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position • Must possess a high school diploma or equivalent certification (GED) • Opera Experience Preferred • Flex schedule including overnights • Hyatt Experience Preferred Compensation: $19 hourly to start

• Supervise and manage operations for the 2nd and 3rd shifts. Supporting when needed.