Front Desk Supervisor Turquoise Place

Spectrum Resorts

Front Desk Supervisor Turquoise Place

Orange Beach, AL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Health insurance

    Vision insurance

    TURQUOISE PLACE FRONT DESK SUPERVISOR

    The Front Desk Supervisor is responsible for supporting the Front Desk team by ensuring a high level of team and guest satisfaction, maintaining a safe and productive work environment, and promoting Spectrum values.

    Job Duties:

    Supervise the Front Desk team to include scheduling, discipline, etc.

    Prepare/organize daily activities/duties of Front Desk.

    Oversee the completion of checklists; audit checklists for accuracy

    Ensure guest arrival/departure information is prepared.

    Assist team with checking guests in/out and other duties

    Assist with problem resolution

    Maintains good communication between departments

    Perform other duties as assigned

    Required Skills:

    Must possess excellent written and verbal communication.

    Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.

    Must have excellent team leadership and developmental skills

    Must be able to encourage a positive attitude in all team members.

    Minimum of 1-year prior supervisory experience.

    Minimum of 1 year prior Front Desk/Reservations experience.

    Physical Requirements:

    Must be able to stand/walk for entire shift

    Must be able to bend, stoop, kneel, crouch

    Must be able to lift/move up to 25 lbs. as needed