D1 Lake Orion is an athletic-based training facility for adults and youth athletes ages 7 and up. Our mission is to always provide the best-in-class service and experience. By doing so, we empower our athletes to improve themselves by efficiently and consistently reaching their goals. At D1 Lake Orion, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Lake Orion TEAM Members are the catalysts for our fulfillment of that promise.

The D1 Lake Orion culture is TEAM-focused and character-driven. Our D1 Lake Orion TEAM members take a personal stake in the lives of our athletes, learning their names and goals. D1 Lake Orion TEAM members are a part of a positive culture and the best training environment in the industry. D1 Lake Orion Team members are integral to the success of our D1 Lake Orion athletes and brand as it continues its rapid growth.

Job Summary

Dependable, High-energy, positive, enthusiastic, and customer-focused professional to join our Front Desk team. This position involves exemplary customer service experience, attention to detail, and passion for service. Superior oral and written communication skills.

*Two shifts available: 6am – 2:30pm or 1pm – 8:30pm

Responsibilities

Complete Opening/Closing Checklists

Ensure lobby area is clean and stocked

Learn the D1 brand and be able to answer all customer support questions for current and potential athletes

Answer phone calls and take messages for Recruiters and Management

Check athletes into workouts and ensure accurate attendance tracking

Keep retail areas fully stocked with food, drink, clothing

Maintain inventory for cleaning supplies, D1 gear, and products

Process all ancillary purchases in MBO

Complete daily social media tasks

Make sure all accounts are properly noted

Qualifications

Dependable, organized, and responsible

Must be a high-energy & positive individual

Must have 1+ years in a customer service setting ideally in the fitness industry.

Benefits/Perks

Employee Bonus Structure

Paid Time Off

Opportunity for advancement

Training & development

Free membership in a state-of-the-art facility.

Motivate and inspire all to be their best and achieve their goals in a positive TEAM environment and culture