Front of House Specialist – UBREAKIFIX | Sterling Heights, MI Do you thrive in a fast-paced, customer-focused environment? Are you a natural at making people feel welcome and supported? If so, we want YOU on our team! At UBREAKIFIX in Sterling Heights, MI, we’re on the lookout for a Front of House Specialist to be the face of our store and the heart of our customer experience. In this role, you’ll be the first point of contact for customers, ensuring every visitor receives exceptional service from start to finish. Hourly Pay: $16.00 - $18.00 What You’ll Do: • Greet and assist customers with a warm and friendly attitude • Answer questions, provide product and service information, and guide customers through the repair process • Coordinate with our skilled technicians to ensure smooth and efficient service • Create an inviting atmosphere where customers feel valued and supported • Help drive sales by recommending services and solutions that best fit our customers' needs Why You’ll Love It Here: • Dynamic, fast-paced environment – No two days are the same! • Be part of a team that values customer satisfaction – Your work makes a real impact. • Growth opportunities – We invest in our team and promote from within. • Work with a supportive and fun crew – Collaboration and teamwork are at our core. If you're a people person with excellent communication skills and a passion for delivering top-notch service, this is the perfect opportunity for you. Join us at UBREAKIFIX and be part of something great! Apply today, and let's start this exciting journey together! Responsibilities: • Manage customer inquiries and provide accurate information about products and services. • Coordinate with technicians to ensure timely repair services for customers. • Maintain cleanliness and organization of the front of house area. • Process customer payments and handle cash transactions securely. • Collaborate with the team to uphold company standards for customer service excellence. Qualifications: • Experience in customer service or a related field. • Strong communication skills, both verbal and written. • Ability to multitask and prioritize in a fast-paced environment. • Proficiency in GSuite (Google Docs) and basic technical skills. • Flexibility to work weekends and evenings as needed. Compensation: $16 - $18 hourly

• Manage customer inquiries and provide accurate information about products and services. • Coordinate with technicians to ensure timely repair services for customers. • Maintain cleanliness and organization of the front of house area. • Process customer payments and handle cash transactions securely. • Collaborate with the team to uphold company standards for customer service excellence.