Benefits:

Retirement Plan

Competitive salary

Health insurance

Paid time off

Benefits/Perks

Retirement Plan

Health insurance

Paid time off

Bonuses

Holiday Pay

Job Summary

We are seeking a friendly and experienced Front Office Assistant Receptionist/Scheduler to join the team at our busy medical practice. As a Front Office Assistant Receptionist, you will be responsible for answering phone calls, scheduling appointments, verifying insurance eligibility, processing medical record requests and scanning medical records. The ideal candidate is very detailed oriented, organized, has strong customer service and interpersonal skills, is reliable, and works well independently and within a team.

Responsibilities:

Answer phones promptly and professionally

Schedule patient appointments

Verify insurance coverage and eligibility

Request prior authorization from managed health plans

Data entry of demographics and medical history in scheduling and EMR Systems

Request and/or download medical records when necessary

Process medical record requests

Scan medical records

Assist front or back office, when necessary

Qualifications:

Must have at least 2-3 years of recent experience in front office

Proficiency in using office software and electronic medical record systems

Previous experience in insurance verification, in a healthcare setting

Familiarity with managed care plans and insurance terminology

Experience in managing patient appointments and office schedule

Excellent verbal and communication skills

Strong organizational skills with the ability to prioritize tasks effectively

Ability to multitask and handle multiple phone lines simultaneously

Strong attention to detail and accuracy in data entry and record keeping

Ability to handle sensitive information maintain patient confidentiality

Strong work ethic and positive attitude

Proficient computer skills

English, Spanish (preferred)

Job Type: Full-time (Monday – Friday)

Pay: $19.00 - $23.00 per hour

Expected hours: 36 – 40 per week