Front Office Associate

Arch Dental

Front Office Associate

Park Ridge, IL
Full Time
Paid
  • Responsibilities

    Chicago Oral Surgery & Implant Center is seeking a friendly and organized Front Office Coordinator to join their team in Park Ridge, IL. This role is essential in ensuring a smooth and welcoming experience for patients. The ideal candidate will assist with scheduling, patient communication, and administrative tasks while providing excellent customer service. With a commitment to delivering exceptional care, the practice values a team member who can help patients feel comfortable and informed throughout their visit. If you're looking to join a supportive team that prioritizes patient care and positive outcomes, this could be a great opportunity for you!

    Benefits for the Front Office Associate:

    • Health Insurance

    • 401(k)/IRA retirement plan

    • PTO

    • Paid Holidays

    • CE credit reimbursement

    • Uniform reimbursement

    • Training on-site

    Schedule for the Front Office Associate:

    • Monday - Friday: 8AM - 5PM

    • Saturday: 8AM - 1PM

    *Team is to be at the office 30 minutes prior to start time.

    Responsibilities and Requirements of the Front Office Associate:

    • At least 2 years of front office experience required

    • Polish speaking preferred, not required 

    • Greeting and welcoming patients into the practice

    • Ability to check in and check out patients

    • Answer incoming phone calls with the best customer service

    • Schedule patient appointments efficiently

    • Confirm upcoming appointments and manage cancellations or rescheduled appointments

    • Ensure all patient information is accurate and up to date with recent treatments and procedures

    • Assisting patients with filling out forms

    • Maintain a clean and organized front office area

    • Strong organizational and multitasking skills

    • Ability to work well with a team and possess a positive, friendly personality