We are a highly specialized Plastic and Reconstructive Surgery Practice looking for experienced an experienced Clinic Scheduler.
Hours:
Typically Monday 8am-4pm and Tuesday-Friday 8am-5pm.
Because we have clinics several times a week, hours may vary +/- an hour depending on patient needs. The first 2 weeks at the office will be a paid training period during which both parties will be able to assess if they feel the position is a good fit.
No weekends
Benefits available after the first 3 months include:
2 weeks of paid time off per year (with an opportunity to build up to 3 weeks)
24 hours of sick leave per year
Medical, Dental and Vision insurance
401K
The first 3 months at the office, including the 2 weeks of training, will be part of a probation period during which unemployment will not be offered if for any reason you were to decline the position. Once hired, if you decide at any point to resign from the position, we require 2 weeks notice so we can arrange for appropriate coverage.
Work Experience:
Surgical scheduling experience is preferred. Previous EHR experience is required. Our office EHR is "Advanced MD".
Work Location: Phoenix
Job Duties:
Schedule clinics for five providers
Ensure the schedule is input correctly with demographics and locations
Check for any inefficiencies with schedule
Review patient paperwork
Accurately inputs and updates patient information to scheduling spreadsheets
Provides ongoing communication with patients regarding any appointment changes or general updates
Routing calls to the appropriate department
Patient message routing via secure text platfortm
Communicate with clinical staff of schedule changes
Other administrative duties as needed
We are looking for people that are focused on improving the patient experience and maximizing office efficiency. This is a very demanding position however our team members are rewarded for their hard work. We have a strong bonus structure and a very positive work environment focused on teamwork and open communication.