Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Are You the Ultimate Multitasker?
Do you thrive in a fast-paced environment where no two days are the same? Are you the kind of person who can answer calls, greet visitors, scan documents, and still keep a smile on your face? If so, keep reading!
We’re looking for a Front Office Coordinator who’s ready to take charge of the front desk, keep operations running smoothly, and bring a positive energy to the team every day. If you're a go-getter with a knack for multitasking and exceptional customer service skills, this is the role for you!
Position: Full-Time Front Office Coordinator Location: Greensboro, NC Schedule: Monday - Friday, 8:30 AM - 5:30 PM Compensation: Competitive salary with weekly pay and same-day pay options
Benefits:
Medical, Dental, and Vision Insurance
Short-Term Disability, Accident, Cancer & Critical Illness Insurance
Life Insurance
401k with employer match
Paid Time Off (PTO) and Holiday Pay
Key Responsibilities:
Front Desk Operations: Greet visitors, caregivers, and clients with a welcoming attitude. Ensure the front desk is efficiently managed and organized.
Phone & Email Management: Answer calls, take messages, and direct inquiries. Respond to emails in a timely and professional manner.
Customer Support: Handle upset clients or caregivers with a calm, professional demeanor, ensuring swift issue resolution.
Document Handling & Confidentiality: Manage sensitive information with discretion, ensuring all documents are scanned, filed, and uploaded properly.
Administrative Assistance: Provide clerical support including typing, data entry, and scheduling. Manage office supplies and ensure everything is in place.
Payroll Support: Use Paylocity to send caregiver pay stubs, assist with password resets, and ensure system access is up to date.
Constant Contact & Communication: Regularly update caregiver and applicant contact lists and manage communications effectively.
Errands & Office Management: Run errands when needed, maintain the cleanliness and order of the office, and ensure everything is in working order.
Event Support: Assist in staffing and managing employee engagement events, ensuring smooth operations and participation.
Other Duties as Assigned: Provide support wherever necessary to keep operations running smoothly and efficiently.
Qualifications:
Education: High school diploma or equivalent required.
Experience: 3+ years of continuous and verifiable experience in clerical, administrative, receptionist, or front office coordination.
Customer Service: Minimum 3+ years of customer service experience in a healthcare setting is preferred.
Technical Skills: Basic proficiency with Microsoft Office (Outlook, Excel, Word). Experience with multiline phone systems and accurate typing/data entry.
CNA/PCA Certification: Preferred but not required.
Attention to Detail: Strong organizational skills with a keen eye for detail, capable of prioritizing multiple tasks in a fast-paced environment.
Confidentiality: Ability to maintain strict confidentiality, especially regarding personal and health-sensitive information.
Communication: Excellent written and oral communication skills, able to interact professionally with team members, caregivers, clients, and visitors.
Team Player: Ability to work independently or as part of a team to achieve company goals.
Why You’ll Love Working With Us:
At Caring Hands, we believe in nurturing our team as much as we nurture our clients. In this role, you’ll be surrounded by a team that’s committed to excellence, and you'll receive ongoing training and support to help you succeed. We’re passionate about providing opportunities for growth, and we strive to create a workplace that’s engaging, supportive, and fun!
We offer excellent benefits, flexible pay options, and a team-oriented environment. Join us and be a part of something rewarding — we can’t wait to meet you!
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.